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Please
feel free to contact us with comments, questions, problems, or for
any other reason. We love hearing from you to help
make your scrapping more fun and enjoyable.
EPIC Memories
PO Box 2424
Chino Hills, Ca 91709
Phone #: 909.636.3296
Email: info@ourepicmemories.com
If you are
not satisfied with a product, please return unopened items
with receipt for a
complete refund of the product.
We do not refund the postal fees. Please contact us first so we
can assist with this.
We do try
very hard to get the orders correct. In the event that something is
a miss, please let us know as soon as possible so that we can correct the
problem.
For our US
customers we offer:
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Free
shipping on orders over $50.00 dollars.
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Shipping
starts at $4.75 for any item standard mail.
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We offer
priority for $10.60, free shipping does not apply to this. This
includes insurance. Available at check out in the shopping cart.
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We do
not charge over $15.00 for any shipments, unless these are albums.
Please contact us with questions regarding these.
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We might
ship items packaged separately to keep the cost of shipping low.
We will notify you if that is the case so you are aware.
For our
Canadian based customers we offer based on province:
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Free
shipping on orders over $85.00 dollars, based on province.
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Shipping
starts at $7.50 for any item standard mail.
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We offer
priority mail for $23.00, free shipping does not apply.
Available at check out in the shopping cart.
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We do not charge over $40.00 for any shipment, unless these are
albums. Please contact us with questions regarding
these.
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We might
ship items package separately to keep the cost of shipping low.
We will notify you if that is the case so your are aware.
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We are not responsible for taxes on these
items.
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Packages can not be marked as Gifts.
We will
except MO: Please mail them to EPIC Memories, PO Box 2424, Chino
Hills, Ca 91709. Please contact us ahead so we can prepared your
order. We will ship as soon as the MO is received.
California residents
will be charged 8% sales tax.
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