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Please feel free to contact us with comments, questions, problems, or for any other reason. We love hearing from you to help make your scrapping more fun and enjoyable.


EPIC Memories
PO Box 2424
Chino Hills, Ca 91709

Phone #: 909.636.3296

Email: info@ourepicmemories.com

If you are not satisfied with a product, please return unopened items with receipt for a complete refund of the product.  We do not refund the postal fees.  Please contact us first so we can assist with this.

We do try very hard to get the orders correct.  In the event that something is a miss, please let us know as soon as possible so that we can correct the problem.

For our US customers we offer:

  1. Free shipping on orders over $50.00 dollars.

  2. Shipping starts at $4.75 for any item standard mail.

  3. We offer priority for $10.60, free shipping does not apply to this. This includes insurance.  Available at check out in the shopping cart.

  4. We do not charge over $15.00 for any shipments, unless these are albums.  Please contact us with questions regarding these.

  5. We might ship items packaged separately to keep the cost of shipping low.  We will notify you if that is the case so you are aware.

Priority US Shipping: You will be charged in the shopping cart.  Please enter a value of '1' , unless  there are multiple orders. Qty
Price: $0.00

For our Canadian based customers we offer based on province:

  1. Free shipping on orders over $85.00 dollars, based on province.

  2. Shipping starts at $7.50 for any item standard mail.

  3. We offer priority mail for $23.00, free shipping does not apply.  Available at check out in the shopping cart.

  4. We do not charge over $40.00 for any shipment, unless these are albums.   Please contact us with questions regarding these.

  5. We might ship items package separately to keep the cost of shipping low.  We will notify you if that is the case so your are aware.

  6. We are not responsible for taxes on these items.

  7. Packages can not be marked as Gifts.

 

We will except MO:  Please mail them to EPIC Memories, PO Box 2424, Chino Hills, Ca 91709.  Please contact us ahead so we can prepared your order.  We will ship as soon as the MO is received.

 

 California residents will be charged 8% sales tax.